Patient Education
- ASC History
- ASC Fee Schedule
- Health Care Links
- FAQ’s
- Health Insurance Links
- Patient Education Articles
Patient satisfaction is a hallmark of the ASC industry. The U.S. Department of Health and Human Services Office of the Inspector General surveyed Medicare beneficiaties who had one of four procedures in an ASC. He found that 98% of the people were satisfied with their experience.
One reason for high patient satisfaction is convenient scheduling. According to a survey conducted by the ASC Association, 75% of ASCs started more than 80% of their cases on time. Patients also choose ASCs for their high level of professionalism and safety. The ASC Association’s survey shows that over 50% of ASCs had fewer than three complications per 100,000 encounters and that over 50% of their medical staff is board certified.
Perspectives
Patient
“Having my surgery in an ASC gave me peace of mind. With my immune system suppressed from chemotherapy, I did not want to risk getting one of those infections you hear about in the hospital. The quality of care I received was very individualized, without time restrictions. I appreciated being able to take part in my own health care.”
“I’m finished!” Pamela Ring is preparing to have her port-a-cath removed after chemotherapy for infiltrating breast cancer. Shown with Cynthia Ebers, RN, breast cancer survivor and OR Manager of Cosmetic and Reconstructive Surgery Center, Wichita, KS.”
“After I met Dr. Berntsen, she put me at ease immediately, knowing that she was looking at me as a person. She wanted the best thing for me.”
–Kim Johnson